Steps to Getting Started
Step #1: Initial Contact
All basic information will be taken by our office manager as well as a few specific questions particular to the project. At this time, we can email, fax or bring a list of references or recent projects to our initial meeting. An appointment with an estimator can be set with this initial contact.
Step #2: Initial Meeting
This meeting will take anywhere from 30 minutes up to 2 hours depending on the size project. This will give the estimator a chance to see your project, ask questions and develop a Scope of Work best suited for your project. At this time, he will be able to answer most of your questions as well as listen to any concerns you may have surrounding having your home painted.
Step #3: Written Proposal
If a customer is looking to employ our services, we provide a detailed, thorough contract that address all concerns that you and the estimator discussed. Another consultation may be set up to go over the details over the particulars of the contract and to answer any questions.
Step #4: Booking Four Seasons Painting & Home Improvement
If you think our company is the right fit for you, we ask that you sign the contract . We will start a customer file for you at the office that will have all the details of your project from start to finish.
Step #5: Color Consultation
If a color consultation is needed, this is when our designer will contact you and set up an appointment. She will listen to your likes, dislikes, what you are trying to highlight and what you want to blend in so that the perfect colors are chosen for your new paint job.
Step #6: Confirming Start Date
Approximately 3 days before the start date, our office manager will be contacting you to make sure that your colors have been selected and to answer any questions you may have.
Step #7: Opening Day
When our crew arrives, ON TIME, you will first be introduced to the crew who will be working at your home. At the end of the day, you will be kept up to date of how the project is progressing. The estimator will be always in charge of the project so you will feel more comfortable dealing with the same person from beginning to end.
Step #8: Final Walk Thru
Our estimator will ask to meet with you to address any concerns that you may have to correct them before the job is complete. Our goal is your 100% satisfaction and enthusiasm about your new looking home!
Step #9: Payment/Warranty Info
Upon completion, we request 100% payment. After payment is received, we will issue a certificate of warranty for 5 years to cover all labor and material.